Notifications

Alerts from BenephaRx, suppliers, FDA Ghana, and your MoMo escrow

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USSD Ordering

Order medicines without internet using our USSD platform — ideal for low-connectivity areas.

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Dial on any Ghana network

1 → Order medicines

2 → Check order status

3 → Standing orders

4 → MoMo escrow balance

WhatsApp Alerts

Get order, escrow, recall, and delivery alerts directly on WhatsApp Business.

Linked number:

+233 24 *** *345

Unread 5

FDA Ghana Recall — Action Required

2 min ago

Batch GH-2024-MET-007 (Metformin 500mg, Tobinco Pharma) has been recalled due to potential dissolution failure. You have 2 packs in stock. Quarantine immediately.

View Recall
Whatsapp

Rider en route — Order BM-2025-00914

8 min ago

Kofi Asante is 2.4 km away from your pharmacy with your order from Aspen Pharma GH. Estimated arrival: 5:42 PM. Scan QR on receipt.

Track Order
Inapp

MoMo Escrow — Confirm delivery to release GHS 362.10

12 min ago

Order BM-2025-00914-A has been delivered. You have 47 hours 52 minutes remaining to confirm delivery or raise a dispute. Escrow auto-releases after 48h.

Sms

QR Scan Failed — Dispute auto-raised

Yesterday

Batch GH-2024-CTX-209 (Cotrimoxazole 480mg, Kinapharma) failed FDA Ghana register check on 21 Feb 2025. Dispute DSP-2025-0041 has been opened. Escrow held pending investigation.

View Dispute
Whatsapp

Standing Order — Paracetamol 500mg due tomorrow

Yesterday

Your standing order SO-004 for Paracetamol 500mg (1000s) × 5 packs from Aspen Pharma GH is scheduled to auto-place tomorrow, Sun 23 Feb. Review before 8:00 AM or it will be placed automatically.

Review Order
Email
Earlier

Escrow Released — GHS 324.00 to Aspen Pharma GH

2 days ago

You confirmed delivery of order BM-2025-00880. GHS 324.00 has been released from escrow to Aspen Pharma GH. 48-hour dispute window is now closed.

BNPL Repayment Due in 8 Days

3 days ago

Your BNPL balance of GHS 960.00 is due on Mon Mar 3, 2025. Auto-debit is enabled from your MoMo number +233 24 *** *345. Ensure sufficient balance.

Order Confirmed — BM-2025-00901

4 days ago

Your order for Metformin 500mg (500s) × 4 packs from Aspen Pharma GH has been confirmed. Estimated delivery today by 4:00 PM. MoMo escrow GHS 152.00 locked.

All Batch QR Scans Passed — Order BM-2025-00901

4 days ago

3 of 3 items from Aspen Pharma GH scanned and verified against FDA Ghana register. Batch GH-2025-MET-019 — 22 months remaining. Escrow release triggered.

Rate your order from Kinapharma

6 days ago

Order BM-2025-00895 has been delivered and confirmed. Please rate your experience with Kinapharma to help other pharmacies make informed decisions.

Recall Resolved — Expired Ciprofloxacin 500mg

2 weeks ago

Recall notice FDA/RCL/2024/0198 for Ciprofloxacin 500mg (batch GH-2024-CIP-041) has been resolved. Your quarantined stock has been credited. Full refund of GHS 285.00 processed.

Dispute Resolved — GHS 240.00 Refunded

3 weeks ago

Dispute DSP-2024-0039 (short delivery from MediSupply Ltd) has been resolved in your favour. GHS 240.00 has been refunded to your MoMo wallet +233 24 *** *345.

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MoMo & Escrow

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MoMo prompt sent
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FDA & Recalls

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QR Scan & Batches

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Standing Orders

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24h before auto-place
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Standing order failed

BNPL & Finance

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Repayment reminder (7d)
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Auto-debit processed
Credit limit change